IT support in Knoxville, TN

Based here, not dispatched here

Workflow IT's office is on 1600 Hutchinson Ave in North Knoxville, which puts downtown, the Old City, Fountain City and Bearden within a few minutes and Hardin Valley, Cedar Bluff and South Knoxville not far behind. When something needs hands on it, it's a drive across town, not a technician routed from Chattanooga or Nashville.

Who Workflow IT works with in Knoxville

Knoxville's small-business economy is a mix of professional offices around downtown and Bearden, medical and dental practices along Kingston Pike and near the hospital corridors, contractors and light industrial along Clinton Highway and in the north and east, and a growing number of firms that spun out of the university and Oak Ridge. What they share is a dozen or two people who need their computers, phones and internet to work all day and nobody on staff whose job that is.

• Professional offices such as law, accounting, insurance, real estate and engineering firms that run on Microsoft 365 and a line-of-business application.
• Medical and dental practices that need workstation security, tested backups and a technician who understands what a practice-management vendor will and won't do.
• Contractors and trades with an office, a shop and a lot of networked equipment relative to headcount.
• Nonprofits working with donated and discounted licensing and a budget that has to be respected.
• Property managers and small landlords with multiple sites and cameras, access control and Wi-Fi at each.

Knoxville-specific things that come up

Internet. KUB Fiber has changed the calculation for a lot of Knoxville businesses; where it's available, it's often the right primary connection with cable or cellular as a backup. Workflow IT helps sort out what's actually available at your address and orders it correctly.

Older buildings. Downtown, the Old City and North Knoxville have a lot of beautiful buildings with terrible network closets. Cabling cleanup in a hundred-year-old building is a specialty.

Growth. Firms moving from a shared space downtown into a suite in Bearden or Hardin Valley need the network and cabling planned before the move, not after. See office moves.

What you can expect

A direct line to a technician who knows your network, a team led by twenty years of support experience, flat monthly pricing itemized in writing, and cabling done in house. Details on the managed IT page, or call (865) 765-2599.

Questions from Knoxville businesses